Dear

Please register as a member and use the chatbot.

If you make an inquiry without registering as a member, your record may be lost and we may not be able to provide you with a response.

A response will be provided within 30 minutes to 24 hours.

The time zone to receive a response within 30 minutes is from 11:00 AM to 2:00 PM Korean time.

We answer members' questions first, so live chat may not be available.

thanks